Privacy Policy

Last Updated: 26-3-2025

INTRODUCTION

Welcome to Bytix (“we,” “us,” or “our”). We value your privacy and strive to protect any personal information (“Personal Information”) we collect or process. This Privacy Policy explains how we handle, use, and disclose information from visitors and users (“you,” “your,” or “User”) of our websites, services, and related platforms (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

TYPES OF INFORMATION WE COLLECT

2.1 Personal Information You Provide
• Contact details, such as name, email address, phone number, and physical address.
• Account credentials, such as usernames and passwords.
• Payment details, such as credit card information and billing addresses, if you purchase products or services directly from us.
• Communications you send us, such as messages via a contact form, email inquiries, or feedback.

2.2 Information Collected Automatically
• Internet Protocol (IP) address used to connect your computer to the Internet.
• Browser and device data (e.g., type of browser, operating system, language settings).
• Session information, including page response times, pages visited, and navigation paths.
• Cookies or similar tracking technologies that help us personalize your experience or analyze user interaction (see “Cookies and Other Tracking Tools” below).

2.3 Non-Personal Information
• Aggregated, anonymized, or statistical data that cannot be used to identify you personally.
• This may include generic usage data related to how you interact with our Services.

HOW WE COLLECT INFORMATION

3.1 Voluntary Submission
You provide Personal Information when you:
• Register for an account.
• Submit a contact form or send us an email.
• Make a purchase or request information.
• Opt-in to our newsletters or marketing communications.

3.2 Automatic Collection
Certain data is collected automatically when you use our Services. For instance, we use software tools and cookies that collect session details (e.g., visited pages, time spent on each page), your IP address, and device identifiers.

WHY WE COLLECT YOUR INFORMATION

We collect and use your information for purposes such as:

• Providing and operating our Services, including analytics tools, forecasts, and related functionalities.
• Giving you ongoing support and handling any technical or operational requests.
• Sending service-related notices, updates, and promotional messages (with your consent, where required by law).
• Measuring and analyzing how you and others use our Services to improve performance and user experience.
• Complying with applicable laws, regulations, and contractual obligations.

HOW WE STORE, USE, SHARE, AND DISCLOSE YOUR INFORMATION

5.1 Data Storage
• Our data, including any Personal Information, may be stored in secure databases or servers maintained by us or our reputable third-party hosting providers.
• We protect your data with industry-standard security measures such as firewalls, encrypted connections (SSL/TLS), and controlled access.

5.2 Usage of Personal Information
• We use Personal Information only for legitimate business purposes outlined in this Policy (e.g., to deliver forecasts, support, or analytics).
• We may combine certain data types (e.g., usage patterns, page interaction) to generate aggregated statistics for internal use, provided this does not identify you personally.

5.3 Sharing and Disclosure
• With Service Providers: We may share data with trusted third parties who assist in our business operations (e.g., payment gateways, hosting services). These providers act on our behalf and are contractually obligated to keep your information confidential.
• To Comply with Laws: We may disclose information if we are required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal processes or protect our rights, safety, or property.
• Business Transfers: If Bytix is involved in a merger, acquisition, or asset sale, user information may be transferred. We will notify you if your data becomes subject to a different Privacy Policy.

HOW WE COMMUNICATE WITH YOU

6.1 Service Communications
We may contact you to:
• Provide updates on your account or transactions.
• Troubleshoot issues with your account.
• Collect fees owed or resolve billing queries.
• Notify you of important changes to our Services, including amendments to this Privacy Policy or our Terms and Conditions.

6.2 Promotional Messages
• If you opt-in, we may send you marketing or promotional emails about Bytix services or events.
• You can opt out of these messages at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

6.3 Methods of Communication
We may use email, telephone, text message, or postal mail for these communications, depending on your preferences and the contact information you provide.

COOKIES AND OTHER TRACKING TOOLS

7.1 What Are Cookies?
Cookies are small files placed on your device that allow us to:
• Recognize your browser or device.
• Provide core site functionality (e.g., secure login sessions).
• Analyze site traffic and usage patterns.
• Offer personalized features or content.

7.2 Types of Cookies We Use
• Essential Cookies: Necessary for the proper functioning of our Services (e.g., maintaining user sessions).
• Analytics Cookies: Help us measure and analyze how you use our platform (e.g., Google Analytics).
• Functional Cookies: Enable improved functionality or customization (e.g., remembering your preferences).
• Advertising Cookies (if any): Used to deliver relevant ads, limit how often you see an ad, or measure the effectiveness of ad campaigns.

7.3 Third-Party Tracking
Some third-party services integrated with our platform (e.g., analytics or advertising partners) may also place their own cookies or use similar technologies. This Privacy Policy does not govern their use of data. We encourage you to review their privacy policies separately.

7.4 Managing Cookies
• You can adjust your browser settings to refuse some or all cookies, or to alert you when cookies are being sent.
• Note that disabling or blocking cookies may affect the functionality of the Services.

HOW YOU CAN WITHDRAW CONSENT OR MANAGE YOUR INFORMATION

8.1 Withdraw Consent
If you no longer want us to process your Personal Information, you may withdraw your consent at any time by:
• Contacting us via email at info@bytix.nl
• Writing to us at Langegracht 70, Leiden.

8.2 Access, Update, or Delete Personal Information
You have the right to request access to your Personal Information, update any inaccuracies, or request its deletion. For any such inquiries, please contact us at info@bytix.nl. We may ask for verification of your identity before acting on your request.

We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon posting the updated version on our website. If we make significant changes that affect how we handle your Personal Information, we will notify you by email (if we have your email address) or by posting a prominent notice on our Services.

If you have questions, concerns, or complaints about this Privacy Policy, or if you wish to:
• Access, correct, or delete your Personal Information;
• Withdraw your consent to process certain data;
• Make a privacy-related request;

Please contact us at:

Bytix V.O.F.
Langegracht 70, Leiden
The Netherlands
Email: info@bytix.nl

We will do our best to address and resolve your concerns promptly.

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By using Bytix’s Services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and disclosure of your Personal Information as described herein. If you do not agree, please discontinue use of our Services.